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Privacy Policy

This policy explains how Edelweyss collects, uses, and protects your personal data when you use our website.

Last updated: 10 Jun 2026

1. Information We Collect

We may collect data such as your name, email, WhatsApp number, shipping address, and transaction information when you fill out forms, subscribe to our newsletter, or make a purchase.

2. How We Use Information

• Process orders and ship products. • Respond to questions via customer service and WhatsApp. • Send promo updates, skincare education, or product information (with your consent). • Improve service quality and the website experience.

3. Storage and Security

We strive to protect personal data with reasonable security measures and best practices. Access is limited to internal staff who need it.

4. Sharing Data with Third Parties

Data may be shared as needed with trusted partners (e.g. couriers or payment providers) only for operational purposes. We do not sell your personal data.

5. Your Rights

You may request updates, corrections, or deletion of personal data through Edelweyss’s official contact channels.

6. Contact

For privacy-related questions, contact us via the Contact Us page.